Alarming treatment by HMRC

Nigel Holland The treatment of taxpayers by HM Revenue and Customs (HMRC) is undeniably alarming and concerning. The shift of Whitehall business towards digital platforms, known as “digital by default,” has been steadily progressing, leaving many...

Further disturbing news about the Inland Revenue

More HMRC workers at home than during Covid. Nigel Holland ” It is not possible for employees to work as satisfactorily from home compared to the way they do in a regular office. There can not be the same level of supervision from line managers when work takes...

What has gone wrong at the Inland Revenue?

Nigel Holland identifying the problems faced by HMIT. ” Chaos within the HMRC as severe reduction in staff numbers, delayed effects from the covid pandemic, delay on introduction of MTD and closure of HMRC helpline combine to reduce the service provided by HMRC....

VAT Penalty alert

Nigel Holland “The changes to the VAT penalty regime are now in force. The regime is automated as many processes adopted by HMRC are these days. We have found that if there is a problem with a scheduled payment or VAT or submission of a return this problem may trigger...