The Impact of Excessive Emergency Tax Charges on Pensioners

Nigel Holland Pensioners hit by ‘emergency’ £55,000 tax “Pensioners are facing substantial emergency tax charges, some exceeding £55,000, resulting in over £1 billion in overcharges since 2015. PENSIONERS have been charged hefty amounts in emergency income tax...

HMRC Call Response: A Tale of Two Helplines

Nigel Holland “Universal Credit callers experience significantly shorter wait times compared to taxpayers contacting HMRC, raising concerns over HMRC’s efficiency.” Quotation by Nigel Holland. Universal Credit helpline responds 15 times faster than...

Alarming treatment by HMRC

Nigel Holland The treatment of taxpayers by HM Revenue and Customs (HMRC) is undeniably alarming and concerning. The shift of Whitehall business towards digital platforms, known as “digital by default,” has been steadily progressing, leaving many...