Tax Credit, Benefit Fraud, and Universal Credit

At Holland & Co Chartered Accountants, we provide comprehensive guidance and representation in all matters relating to Tax Credits, Universal Credit, and Benefit Fraud investigations. Our role extends beyond standard compliance — we help clients navigate the increasingly complex landscape of HM Revenue & Customs (HMRC) benefit systems to ensure that all claims, submissions, and appeals are handled accurately and in full accordance with current legislation.

Tax Credits and Universal Credit are designed to support individuals and families on lower incomes, the self-employed, and those facing fluctuating earnings. However, due to ongoing changes in legislation and the transition from the old Tax Credit system to Universal Credit, errors or discrepancies can easily occur. HMRC actively investigates irregularities in claims, and in some cases, innocent mistakes can be interpreted as deliberate misrepresentation, leading to allegations of benefit or tax credit fraud.

Our team of experienced accountants and tax advisers assists clients who find themselves facing such challenges. We work discreetly and effectively to review the details of each case, identify the cause of any alleged discrepancy, and prepare a clear and well-supported response to HMRC or the Department for Work and Pensions (DWP).

Our services include:

• Reviewing Tax Credit and Universal Credit calculations to confirm whether HMRC’s figures are accurate.

• Identifying and rectifying errors in reported income, business expenses, or family circumstances that may have triggered an investigation.

• Preparing written responses and formal representations to HMRC’s compliance teams, ensuring your case is presented clearly, accurately, and professionally.

• Advising on appeal procedures and representation before the Tax Tribunal where a dispute cannot be resolved at the administrative level.

• Preventative guidance to ensure all future claims and updates are completed correctly, reducing the risk of further enquiries or penalties.

In cases where HMRC suspects tax credit or benefit fraud, swift and expert intervention is critical. Allegations of fraud can result in suspension of payments, significant financial penalties, or even prosecution. At Holland & Co, we use our extensive experience in dealing with HMRC investigations to protect our clients’ interests and resolve matters efficiently. We act as your professional representatives, handling all communication with HMRC on your behalf to minimise stress and disruption.

Our proactive approach ensures that you remain compliant while receiving the financial support to which you are entitled. Whether you are self-employed, employed, or managing a family claim under the Universal Credit system, our goal is to ensure full accuracy in reporting and to protect you from unnecessary disputes or penalties.

By combining in-depth technical expertise with compassionate client support, Holland & Co provides a complete service that balances compliance, fairness, and financial security.

If you have received a letter from HMRC or the DWP concerning your Tax Credit or Universal Credit claim — or if you suspect that an error may have occurred — contact our team immediately. Early professional advice can make a significant difference in preventing escalation and achieving a fair resolution.